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TOKYO FIRE DAMAGE REPAIR

1 For Those Affected by Fire Damage in Tokyo Clear Explanation of Response, Procedures, and Repairs

For Those Affected by Fire Damage in Tokyo
Clear Explanation of Response, Procedures, and Repairs

Right after a fire, it’s common to feel unsure about “where to start.” We have organized the necessary steps in order, from disaster procedures with the Tokyo Fire Department, administrative support, fire insurance, to building repairs.

Tokyo 23 Wards & Tama Area Support
Free On-Site Inspection & Estimate
Comprehensive Exterior & Interior Services

If there is still fire or smoke, please prioritize calling 119 and evacuating before reading this article.
Initial firefighting should only be attempted if it can be done safely. If flames reach the ceiling or smoke fills the area, do not attempt to extinguish the fire and evacuate outdoors. Do not return to a building once you have evacuated.

Kakeru Koumuten Co., Ltd. is a remodeling company based in Yokohama City, specializing in fire damage repairs in the 23 wards of Tokyo and the Tama area. We will investigate the damage to the entire building, including exterior walls, roofs, rain gutters, windows, air conditioners, water heaters, and interiors, and create a repair plan and estimate.

Conclusion | After Fire Extinguishment, “Documenting Before Cleanup” is Important

Do not enter the scene or move damaged items before the fire department and police have completed their investigation. Even after the investigation, before starting disposal or repairs, be sure to take photos and videos of the damaged areas and contact your insurance company. In Tokyo, you may need to submit a disaster report, obtain a disaster certificate, and follow procedures related to municipal support and tax reductions.

6 Steps When Experiencing Fire Damage in Tokyo

We will explain the basic flow from the occurrence of a fire to the restoration of the building in order. The order may vary depending on the damage situation and instructions from the fire department and insurance company.

Notify Surroundings, Call 119, and Evacuate

Alert those around you using loud voices or alarms, and inform 119 of your location and situation. If using a fire extinguisher, ensure an escape route is clear, and evacuate immediately if you feel danger.

Receive Fire Investigation After Extinguishment

After extinguishment, an investigation into the cause and damage will be conducted by the fire department and police. Please do not enter the site without permission or clean up burnt items until the investigation is complete.

Confirm Disaster Declaration and Disaster Certificate

In the Tokyo Fire Department jurisdiction, there is guidance to submit a disaster declaration form to the relevant fire station or fire branch office within approximately 7 days from the date of the disaster or the date the fire department became aware of the fire. A disaster certificate may be required for insurance or exemptions.

Check with Administration, Temporary Housing, and Lifelines

Contact the local government office to confirm relief funds, temporary housing, waste disposal, and exemptions for taxes and insurance fees. Please follow the instructions of the fire department and various service providers regarding the suspension and resumption of electricity, gas, and water.

Report the Incident to Your Insurance Company

Contact your fire insurance company or agent. Provide your policy number, date of occurrence, and details of the damage, and confirm the necessary documents, how to take photos, and the response until the damage investigation.

Request Investigation and Estimate from Repair Contractors

Request a contractor who can investigate not only visible burns and deformations but also the underlying structure, waterproofing paper, wiring, plumbing, and insulation. Gather damage photos, investigation reports, and estimates that detail the work items.

Important Note: The coverage and amount of fire insurance compensation are determined by the insurance company based on the contract details, deductibles, and damage situation. Repair contractors cannot guarantee the payment of insurance money. Be cautious of contractors who assert, “You will definitely receive insurance money” or “Zero out-of-pocket costs.”

Items to Prepare Before Contacting Contractors

Explanations and documents received from the fire department and police
Photos and videos of the damaged areas from wide, medium, and close-up angles
Fire insurance policy or documents that clarify the contract details
Building plans, past renovation materials, and equipment model numbers
List of damaged household goods and equipment

5 Points to Choose a Repair Contractor for Fire Damage in Tokyo

Fire damage repairs are more complex than regular renovations, involving intricate assessments of the damage and documentation. Let’s compare not only prices but also investigation skills, explanatory abilities, and construction systems.

Experience in investigating and repairing fire damage
Ability to check exterior, interior, and equipment all at once
Can provide detailed estimates showing damage photos and work items
Clear warranty details and aftercare maintenance
Does not rush for comparative estimates or insurance company confirmations

Is the estimate just a lump sum?

Estimates that break down damage areas, removal, substrate repairs, materials, construction, and waste disposal make it easier to compare repair contents and explain the relationship to the insurance company.

Be cautious of contractors who rush contracts

Avoid contractors who rush contracts with explanations like “Sign today for free” or “The insurance payout will definitely be full.” It is important to sign the contract after confirming with the insurance company and agreeing on the scope of work.

Are you judging solely by the finishing materials?

Even if it only appears to be discoloration of the exterior wall, heat may have affected the waterproof paper, wooden substrate, and insulation. Partial dismantling or specialized equipment investigations will be conducted as necessary.

Check what is covered and what is not under warranty

In addition to the warranty period corresponding to the construction content, confirm conditions that may not be covered, such as connections with existing parts, partial repairs, and emergency measures before signing the contract.

Reasons Kakeru Koumuten is Chosen for Fire Damage Repairs in Tokyo

Kakeru Koumuten provides consistent support from investigation to estimate to construction. You can consult us not only about fire-damaged areas but also about necessary repairs for roofs, exterior walls, windows, equipment, and interiors all at once.

Temporary scaffolding materials owned by Kakeru Koumuten

STRENGTH 01

Owns scaffolding materials

We own the scaffolding materials necessary for exterior work. We can flexibly respond to urgent emergency measures and extensive investigations of roofs and exterior walls.

Kakeru Koumuten's fire damage repair work

STRENGTH 02

Consistent Support from Investigation to Construction

From on-site investigation, photography, estimate creation, neighborhood communication, construction management, to completion confirmation, a dedicated representative will handle the process.

STRENGTH 03

Support for Exterior, Interior, and Home Equipment

We can plan repairs across multiple trades, including roofs, exterior walls, rain gutters, windows, fences, air conditioners, water heaters, wallpaper, flooring, and fixtures.

STRENGTH 04

Construction by Licensed Professionals with Various Permits

We have obtained construction industry permits and industrial waste collection and transportation permits, and we employ certified sheet metal workers and painting specialists.

STRENGTH 05

Warranty and Aftercare Maintenance

We issue warranty certificates according to the scope of work. After completion, we send annual inspection notices to continuously check the condition of the building.

View Warranty Details

STRENGTH 06

Drone and Thermography Surveys

For high places, we use drones, and for checking leaks and temperature differences, we utilize thermographic cameras to identify damage that is difficult to assess visually.

Support and Exemptions Available for Fire Damage in Tokyo

The systems are not uniform across Tokyo and vary depending on your ward, city, town, household situation, and extent of damage. Below are representative examples. Please be sure to check the latest official information and contact points.

Tokyo Fire Department | Disaster Report and Disaster Certificate

The Tokyo Fire Department advises that disaster report forms should be submitted to the relevant fire station or fire department branch within approximately 7 days from the date of the disaster or the date the fire department became aware of the fire. A disaster certificate may be required for procedures related to fire insurance, taxes, insurance premiums, waste disposal, etc.

Tokyo Fire Department Application Guide

Tokyo Metropolitan Bureau of Taxation | Tax Reduction and Payment Extension

If you have suffered damage due to a fire or other disaster, you may be eligible for tax reductions, exemptions, or payment extensions if you meet certain criteria regarding the extent of the damage. Generally, an application is required for reductions, and taxes due after the application date are eligible, so please consult your local tax office as soon as possible.

Tokyo Metropolitan Bureau of Taxation Disaster Information

Region / Contact	Support Examples	Verification Source
Shinjuku-ku	Support funds for fire damage of half-burned or more, accommodation arrangements at inns, temporary housing in Tokyo Metropolitan housing, assistance for temporary housing costs, tax and insurance fee reductions, waste disposal, etc. Each system has its own conditions.	Shinjuku-ku “Disaster Victim Support”
Setagaya-ku	Support funds and goods for households severely affected by fires or wind and flood damage, tax and insurance fee reductions, etc. Please consult with the community development center that governs your address.	Setagaya-ku “Disaster Certificate, Disaster Support Funds, Support Systems”
Machida-shi	Upon application, site confirmation, and approval, the processing fee for fire debris may be fully waived for general households, and reduced for businesses. A copy of the disaster certificate is required.	Machida-shi “Waiver of Fire Debris Processing Fees”

Tax offices differ between the 23 wards and the Tama region. Fixed asset tax and city planning tax within the 23 wards of Tokyo are levied by Tokyo Metropolitan Government, while municipalities in the Tama region levy taxes individually. For resident tax, national health insurance premiums, long-term care insurance premiums, oversized waste, temporary housing, etc., please check individually with your respective ward or municipality.

Areas Susceptible to Fire Damage and Repair Methods

Damage from fire heat, smoke, soot, and extinguishing water may spread internally more than it appears on the surface. It is important to check not only the surface but also the underlying structure, waterproofing layers, wiring, and plumbing.

Exterior Wall

Mortar: We check for cracks, discoloration, paint peeling, and bulging, and perform plaster repairs, pattern matching, and painting as needed.

Metal Siding: We check for deformation and thermal degradation of insulation materials, and perform removal and replacement according to the extent of the damage.

Ceramic Siding: We check for cracks, warping, and damage to the waterproof paper. If discontinued products are involved, partial replacements may not match in color and pattern.

Roof & Eaves

In addition to checking for cracks and deformation in tiles, slate, and metal roofs, we also assess the thermal impact on the sheathing, rafters, roofing, eaves woodwork, and insulation. We choose the appropriate method from replacement, partial re-roofing, or complete re-roofing.

Sash & Glass

We may encounter broken glass, frame deformation, melting of resin parts and screens, and damage to the shutter box. If parts are discontinued, the entire window may need to be replaced, and repairs to the exterior wall, interior, and window frames may also be necessary.

Air conditioning outdoor unit damaged by fire

Air Conditioner & Water Heater

Damage such as melting, deformation, soot, and thermal damage may occur to the air conditioning outdoor unit, refrigerant piping, slim duct, and the water heater body and piping. We conduct safety checks, and if damage is found, we generally consider replacement by a specialized contractor.

Rain gutter and piping deformed by fire heat

Rain Gutters and Drain Pipes

Plastic rain gutters and pipes are prone to melting or deforming due to heat. If there is damage to areas not visible from the outside, such as within walls or under floors, we will partially remove the finishing materials to check.

Fences, Carports, and Caps

Deformation of aluminum profiles, melting of plastic joints, and polycarbonate sheets can occur. If existing products are discontinued, we may replace the entire continuous range.

Interior and Structural Underlay

We check not only for burns and discoloration on wallpaper, floors, and fixtures but also for moisture and mold caused by fire-fighting water on gypsum boards, studs, beams, rafters, insulation, and electrical wiring. Soot and odors require specialized cleaning and deodorization.

Solar Panels and Storage Batteries

Even after a fire, solar panels may generate electricity when exposed to light, and it is dangerous to inadvertently touch damaged wiring or equipment. It is necessary to have manufacturers or electrical contractors assess the need for disconnection, insulation, or replacement.

Kakeru Koumuten Co., Ltd. Fire Damage Repair Work | Case Studies

As a reference for consultations in Tokyo, we present a case study from Tsurumi-ku, Yokohama, where extensive damage occurred to the exterior and facilities of a residence due to a neighboring fire.

Exterior of the house before fire damage repair — BEFORE

Exterior of the house after fire damage repairs — AFTER

Construction LocationAoba-ku, Yokohama

Construction PeriodAbout 1.5 months

Completion DateJuly 2026

Details of Fire Damage Repairs

Window frame replacement
Exterior wall mortar repair
Partial fence replacement
Air conditioner and slim duct replacement
Shoji replacement and indoor cleaning
Rain gutter replacement

Investigation and Proposal

We confirmed the extent of the damage on-site and prepared a repair estimate necessary for restoration, along with a photo report for submission to the insurance company. In addition to fire damage repairs, we also implemented roof overlay (cover method), exterior painting, and weed control work in the garden.

The price range of 4 million to 4.1 million yen includes the total amount for this case, which encompasses fire damage repairs, roof overlay work, exterior painting, and garden weed control sheets and gravel laying. Costs may vary depending on the building, damage conditions, materials, and scope of work.

Frequently Asked Questions about Fire Damage Repairs in Tokyo

Can I definitely use fire insurance?

Whether damages caused by fire are covered depends on the contract details, deductibles, causes of damage, and damage conditions, as determined by the insurance company. Generally, wear and tear or renovations unrelated to the fire are not covered.

Is it okay to proceed with repairs before confirming with the insurance company?

安全確保のための応急処置を除き、保険会社の確認前に撤去や本工事を始めると損害状況を確認できなくなる可能性があります。まず写真・動画を残し、保険会社へ対応順序を確認してください。

Where can I obtain a disaster certificate?

The disaster certificate for fire damage should be applied for at the fire department or fire station that investigated the fire. If you are in the Tokyo Fire Department area, please first contact your local fire station.

Is it necessary to be home during the construction period?

If it is only exterior work, it can usually proceed without your presence. For interior work, air conditioning, water heaters, and indoor window work, it is necessary to discuss being home or handing over keys.

Can I request only emergency measures?

Yes. You can consult us for emergency measures such as preventing rainwater intrusion or debris scattering. However, work may not be possible until the fire department’s investigation and safety confirmation are complete.

Can you handle construction other than exterior walls and roofs?

We handle a wide range of construction related to buildings, including windows, rain gutters, air conditioning, water heaters, fences, interiors, flooring, and fixtures. We will summarize the extent of the damage and propose priorities.

Can you assist with administrative procedures and insurance claims?

While we do not handle the application process itself, we can create damage photos, investigation reports, and estimates detailing the construction items as a repair contractor, and provide guidance on general procedures.

Can I request a quote even if I am comparing estimates?

Yes. We welcome comparative estimates. Please compare the scope of work, materials used, guarantees, waste disposal, and conditions for additional costs.

Will there be additional costs after the estimate?

We will confirm as much as possible during the preliminary investigation, but there may be damage to the underlying structure, wiring, or plumbing that is only revealed after dismantling walls or ceilings. We will explain any areas that may incur additional costs during the estimate, and proceed only after you approve the details and costs upon discovery.

Can you also inform neighbors and residents?

Yes. We will handle greetings to neighbors before construction and notify apartment and condominium residents about the construction schedule. We will inform you in advance about points to consider such as noise, vehicles, scaffolding, and laundry.

Related Construction Costs and Services

View costs for Roof Overlay (Cover Method) →

View costs for Roof Replacement Work →

View costs for Roof Painting Work →

View costs for Ridge Cap Replacement Work →

View costs for Leak Repair →

View the cost of solar panel removal and installation →

Customer Testimonials

カテゴリ ‘voice’ は見つかりません

For fire damage repairs in Tokyo, consult Kakeru Koumuten Co., Ltd.

When damage occurs due to a nearby fire or a fire originating from your home, it is important to proceed with necessary confirmations in the order of fire department, administration, insurance company, and repair contractor without panicking.

Kakeru Koumuten Co., Ltd. provides comprehensive support from damage assessment, photography, estimate preparation, emergency measures, to repair work. If you are considering renovations outside of the fire damage areas, we will provide clear proposals by separating the estimates.

Service Areas in Tokyo

Tokyo 23 Wards: Chiyoda, Chuo, Minato, Shinjuku, Bunkyo, Taito, Sumida, Koto, Shinagawa, Meguro, Ota, Setagaya, Shibuya, Nakano, Suginami, Toshima, Kita, Arakawa, Itabashi, Nerima, Adachi, Katsushika, Edogawa

Tama Region: Hachioji, Tachikawa, Musashino, Mitaka, Ome, Fuchu, Akishima, Chofu, Machida, Koganei, Kodaira, Hino, Higashimurayama, Kokubunji, Kunitachi, Fussa, Komae, Higashiyamato, Kiyose, Higashikurume, Musashimurayama, Tama, Inagi, Hamura, Akiruno, Nishitokyo, Mizuho, Hinode, Hinohara, Okutama

*Response methods may vary depending on the island areas and site conditions. Please contact us for more details.

Free Investigations and Estimates

If you are unsure about the extent of repairs needed, require an estimate for your insurance company, or would like emergency measures taken first, please let us know your current situation.

Consult Kakeru Koumuten Co., Ltd. for free

*The information in this article is based on the official information from the Tokyo Metropolitan Government, Tokyo Fire Department, and each ward and city as of August 20, 2026. The details of the system, eligibility, amounts, and application deadlines may change. Please be sure to check the latest official information. The eligibility for fire insurance coverage and the amount of insurance payout are determined by the insurance company.

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For roofing, guttering, and exterior work and repairs in Kanagawa, contact Kakerukoumuten Co., Ltd..

AAA is a young company with an average age in the early 20s, but our technology is second to none.

One of our greatest strengths is that we can do all of our own scaffolding, roofing, and painting work. In this industry, where work is generally divided, we are able to provide a complete set of services, which saves time and effort in management and reduces costs. Above all, if there is any trouble, we will come to you right away!

We can confidently declare this. We are the youngest and most friendly renovator in Kanagawa!