About Our Warranty
There are a lot of construction companies out there, and some of them are much more trustworthy than us in terms of the number of years they have been in business and their scale.
In spite of this, we would like to return the favour to you in any way we can for choosing us!
Ceiling : Coverage of 5 to 15 years
The warranty is provided for the replacement of ceiling.
The warranty period depends on the type of ceiling used.
Ex.Urethane-type 5 years、Silicone-type 8 years、Special highly durable polymer 15 years
Exterior wall painting : Coverage of 5 to 15 years
The warranty period depends on the type of paints used.
Roofing work : Coverage of 10 to 30 years
The warranty period depends on the type of roofing material used.
Rain gutter replacement : Coverage of 5 years
We do not take any advance or interim payments!
We do not require any advance or interim payments for construction!
We won’t charge you for any work until you’ve reviewed our warranty and photos after the installation is complete and you’re satisfied!
Payment by Cash
We will visit you to collect the money and make the payment. We will issue a receipt.
Payment by Bank Transfer
We will give you an invoice and ask you to transfer the money. If you would like a receipt, please let us know.
Payment by Credit Card
You can pay by credit card. If you wish to use this service, please let us know before you make a contract.
We have a business alliance with AEON Product Finance Co., Ltd.
If you would like to use this service, please let us know before you sign the contract before you sign the contract.
AEON Product Finance Co., Ltd. will examine your application first, and only then will we begin construction.
The number of customers who are taking out loans for reasonable monthly payments is increasing. The annual interest rate is 2.7% (as of September 2021).
Our Follow-through Service
One of the factors that make customers anxious about renovation is the follow-through service after the work is completed, isn’t it?
We often hear that the response was good until the end of the construction, but after that it was hard to get in touch with them and they didn’t respond well.
Here is an explanation of the follow-through service provided by Kakerukoumuten!
1.Photographing the construction process
We provide before and after photos and step-by-step photos so that you can check the construction details anytime after completion.
You will be able to see if the work has been done properly through the photos.
2.Inspection after completion of construction
We will inspect the construction area at an appropriate time after construction
to check the condition of the constructed roof and exterior walls.
This allows us to understand the condition of the roof, which is usually difficult to see.
We can also respond quickly to natural disasters such as typhoons, earthquakes, and sudden leaks.
In addition to the manufacturer’s product warranty, we also offer a warranty for each of our projects.
The real relationship begins after the construction is finished.
At Kakerukoumuten, we believe that our real relationship with our customers begins after the construction is complete!
We look forward to working with you for many years to come.
AAA is a young company with an average age in the early 20s, but our technology is second to none.
One of our greatest strengths is that we can do all of our own scaffolding, roofing, and painting work. In this industry, where work is generally divided, we are able to provide a complete set of services, which saves time and effort in management and reduces costs. Above all, if there is any trouble, we will come to you right away!
We can confidently declare this. We are the youngest and most friendly renovator in Kanagawa!