Are There Any Extra Charges?

There are no unexpected extra charges on the day. Please tell us about your circumstances in advance.

What If Free Parking Is Unavailable?

We will use a nearby paid car park and cover the parking fee.

Are You Insured?

We carry property and casualty insurance.

Will a Fire Insurance Claim Raise My Premium?

No, making a claim will not raise your premium. There is no limit on the number of claims.

Can You File My Fire Insurance Claim?

No. The insured person must submit the claim. We can explain the process and help prepare the documents.

Must I Hire You If You Prepare My Claim Documents?

No. You are welcome to compare quotes from other contractors, including one you already know. We are confident in our pricing and workmanship.

When Is Payment Due?

After completion, we provide your warranty documents, work photos and invoice. Payment is due once you have reviewed them and are satisfied with the work. We require no advance or interim payments.

Will You Notify the Neighbors?

Yes. We always visit the neighbors before work begins.